![]() I will never go back there ever in my life, being that I am the president of my neighborhoods homeowner association I will always recommend a place other than Harvest Hills Vet Hospital. She was extremely unprofessional and very rude. This a very poor example of how front desk office staff should be. I then let her know well ma'am if you could please let me finish.she then slams the phone down. I said well they had no problems, because my dog has stayed there for a week, she then interrupts me again very rudely, her tone is sharper, "well there is difference, in being hospitalized and boarding". She then rudely interrupts me from talking, and tells well we get out all our protocols from another hospital that I mentioned. I said well that is disappointing because another hospital had no issues and would do it but they were just full. She then tells, when regardless she responds to me "we will not board your dog". My concern is I spoke with Oklahoma State University and which they told me that since my dog was just given the exact same vaccine on Monday, they suggested because of my dog's health issues they would be totally against vaccinating the dog again before boarding. I was was shaken up because my dog, who has been there numerous times but could not board there because the vet did not give my dog the vaccines, I did. ![]() I never raised my voice one time or was disrespectful. Call today to learn about our accommodations and boarding policies or to schedule your pet’s stay.Today spoke with Kerry on the phone today to my disappointment she was extremely rude, and hung up the phone on me. Let us answer all your questions and put your concerns to rest. We welcome your questions about our boarding facilities and policies and are eager to discuss how we can make your pet’s stay as positive as possible.
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